We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ad photos show a much fuller, more formatted pillow. I got two thinner, albeit good-looking, seemingly well-built units. Now I'm gonna test. For the price and if it meets the expectations, it will be a good purchase.
Although it does not correspond to the image, because it is not cervical, but cushion content and it does not come so padding, for the price the quality is great. Arrived very fast and vacuum packed
Beautiful, soft, comfortable, anatomical pillow. For my use, I thought it came with little foam.
According to the instructions according to the description pillow good comfortable wide Long does not sweat head I recommend I will buy for sure another one
Hope it fluffs up more. All in all I like it.
Especially comfortable! Protect your neck, the height is just right, and your sleep quality has improved!
The quality of the pillow is very good, with moderate softness and hardness. I am very satisfied with it
The product has good quality materials, comfortable hand feel, high elasticity, and is comfortable to lean against. It was a satisfying shopping experience.
The softness and hardness of the pillow are very moderate, making it comfortable to fall asleep and the height is just right, which will not make the neck uncomfortable. Highly recommended!!!!
The pillow is very comfortable, the height is just right, and it feels soft to the touch. It feels great when lying down.
The pillow style is also great. I received it just like the one in the picture, without any color difference. Lying on it is as comfortable as lying on clouds. The size of the pillow is very large, and it fits perfectly with the pillowcase at home. It protects the neck when sleeping and provides good support. After sleeping, the neck pain disappeared, which is fantastic
I received the pillow, and the quality is very good. The pillow is fully filled and has excellent resilience. Sleeping on it can wrap around my neck very well, and the support is great. After sleeping for a few days, I feel that my sleep quality has improved. The fabric feels very comfortable and skin friendly to the touch, and I am very satisfied
The quality of the received pillow is acceptable, and those who like it can purchase it with confidence.
The thing is very good, soft and moderate, worth buying for everyone
The goods are in an hour without any time. The pillow of the great garnykh rozmiriv, I thought about it, if I would be a little, and a little more than a demand, she got it (that came in the vakum). The material is the Duzhe and the one for the dot, the garny new kolir. Seller recommend!!!!
I hope they help me to have better posture when sleeping. They are not very high and I like that. They are very cute.
The shipping was fast arrived in good condition it was not my taste total but for the price it is hardly the best of the time
The wealth is great ale is not a temple pillow. All-Union Syntipon. Maw trohi an unfettered smell. Ale of the construction project. The enemy will not last because of the syntipon, you will not last, you will. The coupon for a coupon for 2 pieces 0.01 $ for such a cat, I am satisfied with the purchase.
Looks cool. Will try it out tonight. So far so good.
Good price, excellent cover, but the only thing missing is more filling, in that sense it is poor, only that would be missing more filling so I give it 4 stars.